Customer Service Manager - Heathrow Airport

Customer Service Manager - Heathrow Airport

Advertiser
C2 Recruitment
Company
C2 Recruitment
Date Posted
2nd January 2018
Reference
C2JM13464CSMH
Sector
Assistant Management, Sales, Store Assistants, Store Management
Location
Feltham
Benefits
Benefits + 12% Bonus
Salary
£24,000 to £28,000 Per Annum

Customer Service Manager

Heathrow Airport

Salary up to £28,000

+ benefits + bonus

This leading retailer is well known for providing customers with a first class shopping experience. Well established and progressive this retailer truly knows the importance of offering a wide range of luxury and commodity products for the airport customer.

To be a successful candidate for this retailer based at Heathrow Airport you will need to be passionate about customer service and driving store KPI's. You will creative and innovative visual merchandiser with the commercial knowledge to ensure that your store maximises all sales opportunities. You will be business minded and be able to lead by example in all areas.

Key duties:

  • Driving sales to ensure store profitability
  • Ensuring excellent customer service is offered
  • Motivating the team to achieve results
  • Training and development of the team
  • Health and safety of the branch, ensuring policies and procedures are adhered to
  • Recruitment and selection of new staff members
  • Driving store KPI's, ensuring they are achieved
  • Visual merchandising, ensuring the store is commercially appealing

Skills Required:

  • Previous experience gained within retail management
  • Flexible with regards to working shift patterns and days
  • Driven and motivated
  • Have the ability to provide exceptional customer service
  • Proven ability to lead a team to deliver results
  • Commercially business minded
  • Sales driven and KPI aware

In return for your hard work and dedication you will receive a competitive basic salary, annual bonus, free staff parking, pension scheme, staff shopping discounts and many more great benefits!

If this sounds like the perfect opportunity for you then please apply today!

About Us

This role is being handled by C2 Recruitment the leading specialist retail recruitment consultancy covering the whole of the UK. C2 Recruitment is like no other recruitment agency you will have worked with; all of our consultants have actually worked within the industry to which they recruit meaning we truly understand your sector firsthand.

To view other great opportunities please check out our website or call us on 01743 770280 for a confidential chat about upcoming opportunities.

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