Duty Manager - Watford

Duty Manager - Watford

Advertiser
C2 Recruitment
Company
C2 Recruitment
Date Posted
6th December 2017
Reference
C2APKHM1
Sector
Assistant Management, Hospitality & Catering
Location
Watford
Benefits
bonus
Salary
£20,000 to £22,000 Per Annum

Duty Manager - Watford

Up to £22,000 + bonus

Our client is a leading brand within the leisure and hospitality sector, offering ground breaking facilities, late night bars and restaurants.

As a Duty Manager, you will be spending most of your time on the floor supporting and interacting with customers. You will need to ensure operational standards meet and exceed customer's expectations. To become a manager you need to have experience in leading and developing a team, whilst keeping a grasp on the standards and financial side of a business.

The Role:

  • To take ownership for the engagement of all associates, contributing to and assisting with the implementation of initiatives that will boost engagement levels. As well as coming up with off-the cuff ideas on shift to promote and boost engagement levels
  • Have a thorough understanding of the health & safety policy and make sure the venue is fully complaint.
  • Closely monitor the Guest Satisfaction Survey and Mystery Shop results to identify areas for improvement and agree on progression plans with HODs.
  • Ensure all management protocols, including opening and closing procedures are followed to maintain an efficient operations

The Candidate:

The ideal candidate will have:

  • Relevant leadership/managerial experience in a similar role, understanding the actions that can be taken to drive profitability and growth
  • A hands on approach
  • A passion for customer service
  • The ability to lead and motivate our teams
  • Previous experience of working to sales targets
  • Experience of training your teams

Due to the large volume of anticipated applications for this position only those candidates matching the above criteria will be contacted.

This is a fantastic position with a really exciting and progressive brand, If you would like to apply for this position, please email a copy of your CV and covering letter to aleckerwin@c2recruitment.com

About Us

This role is being handled by C2 Recruitment the leading specialist retail recruitment consultancy covering the whole of the UK. C2 Recruitment is like no other recruitment agency you will have worked with; all of our consultants have actually worked within the industry to which they recruit meaning we truly understand your sector firsthand.

To view other great opportunities please check out our website or call us on 01743 770280 for a confidential chat about upcoming opportunities.

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