This is an exciting opportunity to manage 2 of our stores located in Clapham Rail and Richmond Rail. You will be responsible for circa 12 staff although the stores are single manned at times.
What you'll do
The best store managers take real pride in running outstanding stores, thinking of them as their own. Determined to turn every customer's visit into a great experience, you'll lead your team in upholding the highest standards, as you drive sales and manage costs in line with strict KPIs. This approach will help you meet the challenges you'll face, including making sure there is cover for unsociable hours (in 24/7 units). There are security considerations and landlord relationships to nurture, plus regular communications with suppliers too. There's also the employee lifecycle to think about, from recruitment and training onwards. You'll take charge of your team's development, ensuring they're ready to give great service. If you thrive on responsibility, you'll love life at WHSmith.
What's in it for you
You've got tried and tested skills so we'll trust you to get things done and to use your initiative. Bring us new, innovative thinking and you your career could really go places! You can expect some fab rewards, including 25 days holiday, generous staff discount*, annual performance related bonus*, pension and much more! We make sure that there's plenty of support available. One way we do this is through our Retail Academy which helps managers learn and progress.
Who we're looking for
Experienced and entrepreneurial, you're a skilled retail manager - in your element when inspiring a team. You lead by example, rolling your sleeves up and helping out on the shop floor. With this approach, you'll win the respect of staff at every level, getting the best from each individual and encouraging them to develop. Commercially sharp, you know that putting customers first is key to meeting targets and budgets, and you'll take full responsibility for P&L. If you're drive is as high as the standards you'll set, you'll go far at WHSmith!
You may know we operate on the high street, in rail and bus stations, airports, hospitals, universities and workplaces. But did you know we've been around since 1792 and have over 14,000 employees across the globe and have consistently outperformed other major retailers over the past ten years? We continue to grow by putting our customers first and have a strong culture of innovation and entrepreneurialism.
At WHSmith we love progressing our people, so there are No Limits to where your career can go!