Store Manager - Victoria Rail

Store Manager - Victoria Rail

Advertiser
WHSmith
Company
WHSmith
Date Posted
12th January 2018
Reference
28126BR
Sector
Store Management
Location
West End
Salary
£40,000 to £50,000 Per Annum

The Opportunity
This is an exciting opportunity to work in our Flagship London store where you will be responsible for a cluster of 3 stores, which has 5 units and a team of circa 66.

If you have multi-site management experience in a fast paced environment and can evidence managing a large team, turnover and Customer Service, then get in touch!

What you'll do
The best store managers take real pride in running outstanding stores, thinking of them as their own.

Determined to turn every customer's visit into a great experience, you'll lead your team in upholding the highest of customer and shop floor standards &presentation, as you drive sales & profit and manage costs in line with strict KPIs. This approach will help you meet the challenges you'll face in this fast-paced, often demanding environment.

There are security considerations and landlord relationships to nurture, plus regular communications with suppliers too in order to meet the needs of the varying customer base.

There's also the employee lifecycle to think about, from recruitment and training onwards. You'll take charge of your team's development, ensuring they're ready to give great service to every customer.

This is one of our largest and highest profile stores, with a multi-million pound receipts turnover. To succeed in this role, you will be confident in managing multiple units in a busy environment as well as leading a large team whilst also having a good balance between knowing the detail at store level and being able to work at a higher more strategic/commercial level also.

If you thrive on responsibility, autonomy and working in a fast paced environment, you'll love life at WHSmith.

What's in it for you
You'll be joining a business that's as sharp and driven as you are. One where hard work is noted and great results get rewards. This means there are all kinds of possibilities for ambitious, talented people to go far. In a business as big as ours, there really are No Limits. If you want to develop your career further, WHSmith is the place for you. Not only will you be given lots of development opportunities, you can rely on our Retail Academy to ensure you'll have a well-trained team behind you.

Want more? Our excellent benefits package includes 25 days holiday, generous staff discount*, annual performance related bonus*, pension and much more!

*after initial qualifying period

Who we're looking for
When it comes to multi-site retail management, you really know your stuff. Along with this industry knowledge, you bring with you experience in managing a high turnover of stores and a flair for innovation and pin-sharp commercial acumen. However, it takes more than that to get multiple stores to perform. You'll also need to be impeccably organised.Last, but never least, you need the communication skills to connect with diverse staff and the people management experience to take care of a range of potential challenges. Engaging and persuasive, you'll inspire your team to perform and achieve targets.

Experience of working in a Travel retail environment is preferred but not essential.

If you set high standards, deliver exceptional customer service and are highly driven, you'll go far at WHSmith.

About us
You may know we operate on the high street, in rail and bus stations, airports,hospitals, universities and workplaces. But did you know we've been around since 1792 and have over 14,000 employees across the globe and have consistently outperformed other major retailers over the past ten years? We continue to grow by putting our customers first and have a strong culture of innovation and entrepreneurialism.

At WHSmith we love to see our people progress, so there are No Limits to where your career can go!


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