Team Leader - M&S Simply Food - Epsom Hospital

Team Leader - M&S Simply Food - Epsom Hospital

Advertiser
WHSmith
Company
WHSmith
Date Posted
7th December 2017
Reference
27599BR
Sector
Supervisor
Location
Epsom
Salary
£15,500 to £17,500 Per Annum

The Opportunity

Marks & Spencer and WHSmith are working together on a Franchise basis and we are opening a brand new M&S Simply Food store in the Epsom Hospital. The planned opening is March 2018 and there will be a period of training before the store opening. We are looking for Team Leaders to be part of this exciting new team!

We are looking for exceptional individuals used to working to Key Performance Indicators and driving sales to join our team. You will have previous experience of motivating and leading a team and experience in the food retail/hospitality industry is preferred.

The Accountabilities

- Duty manage the store in the Store Manager's absence
- Act on the daily store review and ensure relevant store standards checks are carried out and any necessary action is taken
- Motivate & coach the team to deliver individual and store targets, including average transaction value and add on sales
- Performance management of staff - lateness, absence, poor work rate, poor service
- Stock management including promotions and on-shelf availability
- Implement the company security policy to reduce shrink and losses
- Dealing with customer complaints
- Work with the management team to guarantee staff availability on the shop floor through coordinating your team's rotas and attendance
- Follow company policies and procedures relating to cash, stock and Human Resources
- Ensure store is fully compliant with pricing, promotions, legislation and Health and Safety

The Requirements

- Previous experience of leading and motivating a team to achieve targets
- Proven experience of working to and achieving challenging sales targets
- Previous experience of working in a customer focused retail environment
- Strong communication skills
- An understanding of the performance management process


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